PRIVACY POLICY

Last Updated: 2 June 2026

Welcome to Thola Umsebenzi (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

Because Thola Umsebenzi is a self-service candidate promotion platform, our core purpose is to help job seekers (“Candidates”) broadcast their skills and CVs to prospective employers, recruiters, and companies (“Employers”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://tholaumsebenzi.doprint.co.za/) and use our services.

By using our platform, you agree to the collection and use of information in accordance with this policy and the South African Protection of Personal Information Act (POPIA).

1. Information We Collect

We collect information to provide a functional talent marketplace. The types of information we collect depend on how you use the platform.

A. For Candidates (Job Seekers)

To help you build a public or searchable profile, we may collect:

  • Account Registration Data: Your name, email address, contact number, and password.
  • Profile & Self-Promotion Data: Job preferences, core skills, certifications, training history, and licensing details (e.g., Driver’s License status).
  • Curriculum Vitae (CV) & Documents: Any CV files, portfolios, or interactive PDFs you upload or build using our platform tools.

B. For Employers & Recruiters

To verify businesses looking to scout talent, we collect:

  • Account Registration Data: Company name, representative name, business email, contact number, and password.
  • Company Profile Data: Sector, company description, website link, and operational location.

C. Automatically Collected Data

When you visit our site, we automatically collect certain technical data through cookies and server logs, including your IP address, browser type, operating system, and interaction details with the website.

2. How We Use Your Information

We use the collected data for the following essential purposes:

  • To run the candidate marketplace: Displaying candidate profiles, skills, and availability to registered Employers searching the database.
  • To maintain your account: Managing your registration, enabling profile modifications, and facilitating access to your digital CV link.
  • To improve our platform: Monitoring usage data to optimize our tools, layout, and user experience.
  • Communication: Sending account notifications, security alerts, updates, or answering support inquiries.
  • Platform Security: Preventing fraud, unauthorized access, or abusive behavior on the platform.

3. How Information is Shared and Disclosed

Because Thola Umsebenzi is a platform explicitly designed for self-promotion, the visibility of your data operates as follows:

  • Public/Scoutable Visibility: By creating a candidate profile and uploading your CV, you explicitly authorize registered Employers and recruitment agencies on our platform to view your profile details, skills, and CV to scout you for possible opportunities.
  • Candidate Control: You retain control over your information. Depending on platform settings, you may manage the visibility of your profile through your user dashboard.
  • No Third-Party Selling: We do not sell, rent, or trade your personal information to third-party marketing companies. We only share information with third parties as required to process host server environments, comply with legal obligations, or manage payment/verification processing.

4. POPIA Compliance (For South African Users)

In accordance with the Protection of Personal Information Act (POPIA) of South Africa, Thola Umsebenzi ensures that:

  • Purpose Specification: Personal information is only collected for the explicit purpose of connecting talent with scouting employers.
  • Consent: Candidates willingly register and upload their data to actively market themselves.
  • Data Minimization: We only request information relevant to improving your employment/scouting prospects.

5. Data Security

The security of your data is incredibly important to us. We implement industry-standard administrative, technical, and physical security measures (such as secure databases and encrypted connections) to protect your personal information against unauthorized access, loss, or alteration. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Data Retention

You have full rights regarding your personal information. At any time, you can:

  • Access & Edit: Log into your dashboard to update, correct, or delete your profile information and CV.
  • Account Deletion: Request the complete closure and erasure of your account. Once deleted, your profile will immediately disappear from the Employer scouting view.

We retain your personal data only for as long as your account remains active or as required to fulfill the operational purposes outlined in this policy.

7. Third-Party Links & Tools

Our platform may integrate specialized tools (such as PDF viewing APIs) or contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy statements of any external services you interact with.

8. Changes to this Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our platform or legal requirements. Any updates will be posted directly on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, your data rights, or POPIA compliance, please contact us via the support channels on our platform: